Here is the contact page for USA support.Ĭlick the link, then choose Business Products from the drop down menu.Īlso, any HP computer should display its Product Number in the HP Support Assistant. I doubt a driver installation is needed but here is the Alcor Micro Smart Card Reader Driver just in case.Īs far as how its supposed to work, you might get better results asking HP Business Support directly. I'm not really up on how the Healthcare functionality works.Īre you sure the card is functioning properly? Is this a situation where you could try other cards to see if this still happens? ![]() ![]() ![]() You say the Smart Card Reader recognizes the card inserted, but not dialog box opens to let you enter the security PIN?
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